Refund Policy

At Vantom, we strive to ensure our customers are fully satisfied with their purchases. If you are not satisfied with your purchase, you may be eligible for a refund under the following conditions:

Refunds are considered within 5 days from the date of purchase.

To be eligible for a refund, the item must be in its original condition and unused.

A valid receipt or proof of purchase is required to process a refund.

Once your refund request is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company; it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.