Shipping Policy

We want you to be completely satisfied with your purchase of Vantom products. If for any reason you are not satisfied with your purchase, we offer a hassle-free return policy.

Having said that, a Shipping Policy is a legally binding document that is meant to establish the legal relations between you and your customers. It is the legal framework for presenting your obligations to your customers, but also to address different possible sicarios that may accrue, and what happens in each and every case. 

A Shipping Policy is a good practice and it helps both sides - you and your customers. Your customers may benefit from being informed about what they can expect from your service. You may benefit because people may be likely to shop with you if you have a clear Shipping Policy in place since there won't be any questions about your shipping timeframes or processes.

If you receive a defective product, please contact our customer service team within 7 days of receiving the product. We will arrange for a replacement product to be sent to you free of charge.

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If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team.

We are here to help and ensure your complete satisfaction with our products. Thank you for choosing Vantom products.